FAQ

We would gladly answer any additional questions you may have.

Q: What do I do if my child or pet drinks the product?

A: If your child or pet drinks any pond medic medication, contact your doctor/vet immediately. Give him the active ingredient as stated on the bottle.

Q: Can I use Algae Clear with frogs and lilies in my pond?

A: Algae clear does not contain anything that is harmful to water plants and amphibians as long as you do not overdose.

  • How long does it take before it starts working? Depending on the amount of algae, filtration, direct sunlight etc. you should see a difference in your pond after two or three days. It is recommended to use POND MEDIC BIO SPARKLE in conjunction with the POND MEDIC ALGAE CLEAR. This will act as a flocculant to assist your filters to gather the dead algae.  Filters should be cleaned daily to rinse out dead algae. This will speed up the process dramatically.
  • How often can I use it? For ponds that tend to get green quickly, you can use it every two weeks. For ponds that have less problems with algae once a month should be sufficient.

 

Q: Can I combine the Medication products or do I have to use it separately?

A: All the products that fall under ‘’maintenance “ can be used to assist each other for better results. It is not recommended to combine the products that fall under  ‘’medication’’. Some maintenance products may “neutralise “ medications. Remember to remove any carbon/charcoal from your filter when you medicate , as it will also neutralise the medication.

 

Q: Can Algae Ban damage the plants in my pond?

A: Algae Ban can stem the growth of water plants and can cause the leaves to go yellow but if used correctly it will not kill plants.

  • How often can I use it? For ponds that tend to get green quickly, you can use it every two weeks. For ponds that have less problems with algae once a month should be sufficient.
  • Can I use it with medication? All the products that fall under ‘’maintenance “ can be used to assist each other for better results. It is not recommended to combine the products that fall under  ‘’medication’’.
  • Do I need to do a water change when I use it? It is recommended to do a 20% water change after the algae has been killed off. In severe cases, do a change as soon as some algae has started dying. In extreme cases, the dead algae can deprive the water of oxygen. Extra aeration and water changes would then be important. When your fish go to the surface and “gasp” for air, it means the oxygen levels are low.
  • Can it prevent algae? The main reason for algae is excessive sunlight, lack of proper biological filtration and the presence of phosphates in the water. Algae Ban can be used to prevent the algae spores from growing into a full-blown algae bloom, but it is always better to control the above mentioned first.

 

Bio Sparkle

Q: For how long will it be (Milky)?

A: It could take anything from two days up to a week depending on the severity of the condition.

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